Executive & Business Support 

You’ve got a business to lead. We handle the rest. 
 
Running a business involves a surprising amount of work that has very little to do with the reason you started it. 
 
There are emails to answer, meetings to organise, actions to follow up, documents to prepare and dozens of smaller details competing for your attention. 
 
That is where ExecProVA can help. 
 
I have spent more than 35 years supporting directors, senior leaders and business owners, often as their right-hand person. I understand how important it is to have someone who can take responsibility, use their initiative and keep things moving without needing to be constantly reminded. 

More Than Someone Who Completes a Task List 

Good executive support is not simply about waiting for instructions. 
 
When we work with you, we take the time to understand your business, your priorities and how you prefer to work. We look at what needs attention now, what is likely to be needed next and where better organisation could make your working life easier. 
 
That might mean bringing order to an overflowing inbox, following up actions after a meeting, coordinating a project or quietly making sure the details are handled while you concentrate on running the business. 
 
You remain in control, but you no longer have to hold everything in your head. 
 
 
 

Executive and Administrative Support 

Your support can include: 
 
Inbox organisation and ongoing management 
Diary and appointment management 
Meeting scheduling and coordination 
Travel and accommodation arrangements 
Preparing agendas, briefing documents and meeting papers 
Taking minutes and producing meeting summaries 
Recording decisions, actions, owners and deadlines 
Following up outstanding actions 
Drafting professional correspondence 
Managing confidential and sensitive information 
Liaising with clients, suppliers and team members 
Expenses, invoicing administration and budget tracking 
File, folder and document organisation 
CRM administration and routine updates 

Projects, Operations and Follow-Through 

Projects often become difficult to manage because information is spread across emails, meeting notes, documents and different members of the team. 
 
ExecProVA can help bring that information together and provide the structure needed to keep work moving. 
 
Support may include: 
 
Creating and maintaining project trackers 
Coordinating actions, responsibilities and deadlines 
Monitoring progress and outstanding decisions 
Preparing project and operational updates 
Organising information from meetings and emails 
Following up project owners and stakeholders 
Identifying missing information and possible delays 
Coordinating events, office changes and business projects 
Improving administrative processes and workflows 
Introducing practical task-management systems 
Supporting client onboarding and internal handovers 
 
We do not simply create a tracker and leave it sitting in a folder. Where agreed, we help maintain it, follow up the actions and make sure it remains useful. 
 

Meetings That Lead to Action 

A meeting is only useful if people know what was decided and what needs to happen afterwards. 
 
ExecProVA can support the whole process, including: 
 
Scheduling the meeting 
Preparing the agenda 
Gathering relevant documents and updates 
Taking notes or arranging a transcript 
Producing a clear meeting summary 
Creating a more detailed executive or operational report 
Recording decisions and outstanding questions 
Allocating actions and deadlines 
Transferring actions into an agreed task-management system 
Following up after the meeting 
 
The format can be designed around your business rather than relying on a generic meeting summary that misses the detail you need. 

Documents, Communications and Research 

We can also help with the professional material your business needs to produce and maintain. 
 
This may include: 
 
Business correspondence 
Reports and executive summaries 
Presentations and slide decks 
Research and briefing notes 
Templates and internal documents 
Website and newsletter content 
Copywriting, proofreading and editing 
Award entries and supporting information 
Event and meeting materials 
Light Canva support 
 
Larger writing, editing or content projects may be quoted separately depending on their size and complexity. 
 

Practical Use of AI and Business Systems 

Where appropriate, we use tools such as ChatGPT, Claude and Microsoft Copilot to help organise information, prepare summaries, analyse documents and make repetitive administrative work more efficient. 
 
AI does not replace experience, judgement or human checking. It is used as part of an agreed process, with appropriate oversight and confidentiality controls. 
 
More complex AI workflows, CRM implementations, GoHighLevel configuration and technical automation are assessed and quoted separately. 
 

How We Work With You 

We begin with an introductory conversation about your business, your workload and what you would most like to hand over. 
 
I will then recommend an appropriate package or project scope and confirm: 
 
What support is included 
Who will complete the work 
The agreed hours or project scope 
How we will communicate 
The price 
The proposed start date 
 
Ongoing support normally begins with a minimum of 10 hours per month. Hours are reserved for your business, paid for in advance and tracked against the agreed work. 
 
Nothing begins until the scope and commercial terms have been agreed, the service agreement has been signed and payment has been received. 

Who Will Complete the Work? 

ExecProVA is my business, and I remain personally involved in understanding your requirements and overseeing the quality of the service. 
 
Depending on the work and capacity required, your support may be provided by me or by a carefully selected ExecProVA associate. 
 
I will always tell you who will be working with you. Work will not be handed to somebody else without the appropriate conversations and arrangements being in place. 
 
Associates are selected for more than their technical skills. They must also be reliable, honest, professional and willing to use their initiative. 

Is ExecProVA Right for Your Business? 

We work best with established business owners, founders and directors who are ready to delegate and want someone experienced they can trust. 
 
We are likely to work well together if you: 
 
Value honesty, reliability and discretion 
Want someone who can think as well as complete tasks 
Appreciate initiative and straightforward communication 
Are willing to provide the information and access needed 
Respect agreed working arrangements and professional boundaries 
Can commit to an agreed package or project 
Are prepared to sign a service agreement and pay in advance 
 
You do not need to know exactly which service you require before contacting me. Tell me what is taking up your time, what keeps being delayed and what you would most like to hand over. 
 
We can work out whether ExecProVA has the right experience and capacity to help. 

Ready to Hand Something Over? 

If administration, unfinished actions or operational details are taking too much of your time, let’s have an honest conversation about what would make the greatest difference. 
 
I will explain how ExecProVA works, answer your questions and tell you whether I believe we are the right fit. 
 
There is no pressure and no complicated sales pitch.